Shipping policy

 

📦 Shipping Policy

At Hibernight, we’re committed to getting your sleep essentials delivered smoothly, safely, and on time — so you can focus on winding down.

Where We Ship

We currently ship Australia-wide.

Order Processing

• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• Once your order ships, you’ll receive an email with tracking details.

Delivery & Shipping Times

We use Sendle for all deliveries across Australia.

Estimated delivery times:

• Metro Areas: 2–5 business days

• Regional/Rural Areas: 2–8 business days

Please note that delivery times may vary depending on your location and Sendle’s current network conditions.

Shipping Rates

• Flat Rate Shipping: $5 AUD

• Free Shipping on all orders over $40 AUD

Tracking Your Order

All orders come with tracking. Once dispatched, your tracking link will be emailed to you for real-time updates.

Delivery Issues

If your order hasn’t arrived within the estimated timeframe or you run into any issues, please contact us at team@hibernight.store — we’re here to help.

 

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